INTELITY introduced a brand new partnership with The Hazelton Lodge in Toronto. The boutique resort has carried out the INTELITY platform to supply its company a digital smart-room expertise, in addition to leverage INTELITY’s GEMS staff-facing instruments for its back-of-house operations. Positioned in Toronto’s Yorkville neighborhood, The Hazelton Lodge has 62 guestrooms and 15 suites. The property is a part of The Main Lodges of the World.
“We’re dedicated to offering distinctive companies to our company, which incorporates providing an enhanced digital expertise by way of INTELITY,” mentioned Gaurav Dutta, The Hazelton Lodge’s basic supervisor. “Our intention is to create lasting reminiscences for our company, and thru this integration with INTELITY, we will supply bespoke and seamless experiences. Our crew has labored in tandem with INTELITY to make sure every sensible room pill display presents each amenity in a method that enhances our design. By incorporating INTELITY’s GEMS and sensible room tablets, we’ve taken one other step in the direction of using AI expertise to automate and ease operations for our crew whereas elevating our visitor interactions.”
As a part of the partnership, the resort will use the INTELITY platform delivered on sensible room tablets, which can enable company to order in-room eating, regulate room temperature and lighting controls, assessment spa remedies, request valet companies, converse with the Les Clefs d’Or Concierge crew, and extra. Providing a digital expertise additionally aligns with the property’s sustainability objectives by way of the Press Reader performance the place company can get pleasure from a number of media shops, utterly paperless.
“We’re delighted so as to add The Hazelton Lodge to our household of luxurious resorts, together with a number of the world’s most iconic properties, seeking to improve their visitor’s expertise by way of expertise,” mentioned Robert Stevenson, INTELITY CEO. “This partnership with The Hazelton Lodge builds on INTELITY’s current relationship with The Main Lodges of the World. As a part of the gathering of Forbes Journey Information manufacturers, we at INTELITY are persevering with to see the posh market undertake expertise at a speedy fee as extra five-star properties flip to expertise to enhance their visitor expertise, similar to The Hazelton Lodge.”